Every week we send out a survey to our pilot members. It's short and sweet so it doesn't take up too much of their time, but it provides us with really valuable feedback.
After a full month of receiving fantastic comments from our participants (both positive and negative), we decided to let them know how their responses are effecting Workplace 2.0. Last week we sent out a newsletter that listed just a few of the changes we have made to the project. These changes include policy, furniture and technology, and were all made because our pilot members told us that's what they needed. the feedback from the newsletter alone was really positive, so we are going to continue with it on a bi-weekly basis.